Chicago House’s Case Management Program helps people with HIV and AIDS live healthy and independent lives.  Our Case Managers maintain a professional therapeutic relationship with clients that includes an intake assessment of client strengths, medical insurance status, finances, adherence to medical appointments and medications, behavioral health and substance use, oral health, nutrition, transportation, and basic needs.  The intake also includes an important assessment of medical, viral load, and CD4 testing results.

After the assessment, a comprehensive service care plan is developed and an ongoing assessment of client needs, including client feedback and input, is performed at least every 6 months.  The Case Manager monitors the client’s progress toward treatment goals on an ongoing basis, makes referrals to appropriate resources the client may need to address barriers to medical adherence, and follows-up on referrals.  Case Managers can link clients to other needed services such as medical care, medications, dental and vision care, and public benefits.

Case Management services are provided in the best interest of the client emphasizing confidentiality, respect for the client’s rights and personal dignity, and enhancement of the client’s humanity and self esteem.

To view our Case Management Dashboards of outcomes and successes, please click: Case Management Dashboard 2016 Case Management Dashboard 2017

Frequently Asked Questions

How do I get a Case Manager?
The AIDS Foundation of Chicago (AFC) oversees the Case Management system in Chicago for those living with HIV/AIDS.  You may call AFC at 312-922-2322 and their staff will refer you to a Case Manager in your area.  Chicago House is one of AFC’s referral agencies, but you may be referred to another agency, depending on your circumstances.
Am I eligible for Case Mangement services?
If you contact the AIDS Foundation of Chicago, which oversees Case Management in Chicago, you can find out if you are eligible for HIV Case Management. You may call the AIDS Foundation of Chicago for more information at 312-922-2322.
How much does it cost?
There is no cost to participate in Case Management services at Chicago House.
How do I get housing?
To learn more about Chicago House’s Housing Programs click here.  Openings in Chicago House’s Scattered-Site Housing Program, which provides rental assistance to clients, are currently being filled through the Chicago Central Referral System. 
What if I need other services?
Our Resources page may be able to guide you toward other services you might need.