Chicago House’s Case Management Program helps people with HIV and AIDS live healthy and independent lives. Our Case Managers maintain a professional therapeutic relationship with clients that includes an intake assessment of client strengths, medical insurance status, finances, adherence to medical appointments and medications, behavioral health and substance use, oral health, nutrition, transportation, and basic needs. The intake also includes an important assessment of medical, viral load, and CD4 testing results.
After the assessment, a comprehensive service care plan is developed and an ongoing assessment of client needs, including client feedback and input, is performed at least every 6 months. The Case Manager monitors the client’s progress toward treatment goals on an ongoing basis, makes referrals to appropriate resources the client may need to address barriers to medical adherence, and follows-up on referrals. Case Managers can link clients to other needed services such as medical care, medications, dental and vision care, and public benefits.
Case Management services are provided in the best interest of the client emphasizing confidentiality, respect for the client’s rights and personal dignity, and enhancement of the client’s humanity and self esteem.